Privacy Policy
Effective Date: April 8, 2025
This Privacy Policy explains how 2534150 Alberta Inc. (Know Your Ancestors) ("we", "us", or "our") collects, uses, discloses, and protects your information when you visit our website, https://knowyourancestors.co ("Website").
By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
a. **Personal Information**
When you engage with our Website — such as signing up for a class, subscribing to a newsletter, or making a purchase — we may collect personal information including:
- Name
- Email address
- Mailing address
- Payment information (processed securely via third-party providers)
- Any other information you choose to provide
b. **Non-Personal Information**
We also collect certain non-identifiable information automatically, including:
- Browser type and version
- Operating system
- IP address
- Referring website
- Date and time of visit
- Pages viewed and time spent on the site
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our products, services, and content
- To process payments and fulfill orders
- To respond to inquiries and offer customer support
- To send newsletters, promotional emails, and other communications
- To analyze user behavior and improve website performance
- To comply with legal obligations
You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails.
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3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share information with trusted third-party vendors who assist with payment processing, email delivery, website hosting, and analytics. These parties are obligated to protect your information.
- Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests by public authorities.
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4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can modify your browser settings to disable cookies, but doing so may affect the functionality of the Website.
We may use third-party services like Google Analytics to understand user interactions with our site.
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5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
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6. International Data Transfers
If you are located outside of Canada, please note that your information may be transferred to and processed in Canada, where our servers and third-party service providers are located.
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7. Your Rights
Depending on your location, you may have rights under privacy laws, including:
- The right to access your personal data
- The right to request corrections
- The right to withdraw consent at any time
- The right to request deletion of your data (subject to legal obligations)
To exercise any of these rights, please contact us using the details below.
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8. Children's Privacy
Our Website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.
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### 9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at:
Know Your Ancestors
Email: hello@knowyourancestors.co
Website: https://knowyourancestors.co
